Exchange & Return Policy
Exchange & Return Policy
At IN & OUT, customer satisfaction is our priority. That's why we offer a flexible exchange and return policy in accordance with applicable regulations.
Returns
You may return your product within 7 days of receiving your order if:
- The item has a manufacturing defect.
- The item received is different from what you ordered.
Exchanges
You may exchange your product within 7 days, provided that it is:
- Unused
- Unwashed
- Returned with its original tags and packaging in good condition
Non-Eligible Items
The following items are not eligible for exchange or return:
- Products discounted by 30% or more
- Products that have been used or damaged due to misuse
- Minor color variations caused by lighting or screen settings
Shipping Costs
- If the issue is due to a store error or a manufacturing defect, IN & OUT will cover all shipping costs.
- If the exchange is requested for personal preference, the customer is responsible for the shipping costs.